Bugs
Open and resolved bugs across all Theodore HQ apps
Turned off "Only Play One Thing at a Time" but no joyRob WestM5 Pro Mac, Zen browser (firefox), Apple Music. My goal is to leave the music playing in the background while watching tutorial videos on Youtube in the Zen browser. I unchecked the "one thing" box and restarted the app, but it is still pausing. Even more annoyingly, when I roll over videos in YouTube, it pauses the music because YT wants to start playing audio. Am I doing something incorrectly? Thank you - super cool app.Automatic Reply Rob, thanks for sending this in and giving us the details on what's happening with the setting. We'll get this looked into and any updates we find will show up here in this thread.Cards overlappingMacVicWhen viewing collections in Card view, wide images overlap columns and the other images. Clicking on the image to view the larger version crops it and is no longer centered in the viewing area.Automatic Reply Vic, thanks for raising this with us. We're looking into what's happening with the card layout and image display right now, and we'll post any updates here.Long website screenshotsMacVicWhen viewing long website screenshots in cards or canvas view they are blurry/compressed. Also, in canvas view when zooming in and out long screenshots will not zoom in and will overlap other images.Automatic Reply Vic, thanks so much for sending this in about the screenshot display issues, we're already taking a look at what's happening with the rendering and zoom behavior. We'll post any updates here as we dig into it.Opening App Defaults to Dark Mode BugDorenHi, the app starts in Dark Mode regardless of the schedule I have set. Even on reboots it does same thing. I've deleted & reinstalled, but same behavior. How can I make it when the app opens to honor the schedule? Thanks!Automatic Reply Doren, thanks for reporting this, and for walking through those troubleshooting steps. We're on it and will post any update here.Preview swipe: follow the fingers instead of switching after the gestureMacNickThanks for adding trackpad gestures so quickly. Swiping between items works, but there is no animation and a short delay before the next item appears, so it doesn't feel like Safari or Photos yet. Expected: the current item moves with my fingers, the next one slides in, and releasing completes or cancels the swipe depending on distance and speed. AppKit's NSEvent.trackSwipeEvent(options:dampenAmountThresholdMin:max:usingHandler:) is made for this kind of interactive, finger-following page swipe. Muse (latest) · macOS 26.0 · MacBook Pro M3 MaxAutomatic Reply Nick, thanks for the heads up on how the preview swiping feels compared to what you're used to in other apps, we've got this in front of us and will post any updates here.Buttons don't respond: +, search, "…" and the side panel's close buttonMacNickSeveral buttons in the main window don't react to clicks: 1. The +, search and "…" buttons at the top of the sidebar. Nothing opens and there's no visual feedback. 2. When a side panel is open (e.g. "Vision Engine"), its close button (X) at the top right does nothing either, so the panel can't be closed with a click. While clicking, the system log shows this SwiftUI runtime warning repeatedly, roughly once per click: "[SwiftUI] Publishing changes from within view updates is not allowed, this will cause undefined behavior." It might be related: state changes made during a view update can get dropped, which would explain why the clicks have no effect. Screenshot attached. Muse 1.0.43 (73) · macOS 26.0 · MacBook Pro M3 MaxAutomatic Reply Nick, thanks for taking the time to write in with such clear detail around those unresponsive buttons, we're looking into this right now. That SwiftUI warning you spotted is a really helpful clue, and we'll get an update posted here once we know more.Weather Toggle doesn't automatically work as expectedCollinI have dark mode activated by time overnight. I also have weather activated to Overcast mode. When it's a sunny day, the app doesn't seem to check the weather for overcast conditions. When I click the 'Overcast' button, the app then switches to light mode. It should switch on its own.Automatic Reply Collin, thanks for raising this with us, we can see what's happening with the weather toggle not picking up those conditions automatically and we'll dig into it. Any updates will show up here.Sidebar: shortcut badge and disclosure chevron overlap on hoverMacNickWhen I hover a pinned collection that has sub-collections, the disclosure chevron is drawn on top of the badge on the right (item count / shortcut hint "⌘5"). The right padding of that row also looks tighter than on the other rows, so the badge sits too close to the edge. Steps: 1. Create a collection with sub-collections and pin it. 2. Hover the collection in the sidebar. Expected: chevron and badge sit next to each other, with the same right padding as the other rows. Muse 1.0.42 · macOS 26.0 · MacBook Pro M3 MaxAutomatic Reply Nick, thanks for the heads up on the overlap and padding issue in the sidebar. We're looking into it and will post any update here.Links saved via MCP keep the domain as titleMacNickWhen I save links through the MCP server (musesavelink without a title), the item title stays the domain, e.g. "bergzeit.de", even after Muse has taken the page snapshot. The page title is never picked up. Expected: the cleaned page title, as with the other ways of saving. Muse 1.0.42 · macOS 26.0Automatic Reply Nick, we're already having a look at what's happening when links come through the MCP without a title specified, thanks for the heads up on this. We'll post any update here.Every tiem I try and fix my sentence to indicate its a quesiton, charm corrects me and refuses it.Ben"Either node scenario being up and things work OK?" Charm fixes it to: "Either node scenario being up and things work OK." I cannot override it as it keeps "fixing" it.Automatic Reply Ben, we're already looking into what you've described with the question mark override, and thanks for the heads up on this one. We'll post any updates here as we dig into it.Cannot scroll in the left sidebar and three-dot menu in Canvas ViewMacAndyWhen using Canvas View, the left sidebar and the three-dot dropdown menu in the top-right corner cannot be scrolled, even when the content exceeds the available space.Automatic Reply Andy, thanks for raising this about the scrolling issue in Canvas View, we're looking into it right now and any updates will show up here."Timeline" view causes hangup or crashingMacAnonymousI imported my Eagle library, which is close to 4500 images and links. Muse is now running pretty sluggishly. But if I try to change the view to "Timeline" it either hangs up indefinitely, which means I need to force close the app, or it immediately crashes.Automatic Reply Thanks for reporting this, we've got it on our radar and are looking into what's happening with the Timeline view when you're working with a larger library like yours, any updates will show up here.Menubar icon incorrectPatrick DankersHi there, first of love Solace. I came here after NightOwl, after NightFall, after Dynapaper, after flux, so yeah you can tell for sure that I love what Solace brings. Kudos for that upfront, I do have a small issue; The menubar icon seems to remain incorrect. According to the FAQ; "Look at the top-right of your screen: a sun icon means light mode, a moon means dark mode" Well I have a Moon icon but am on Light mode. And before you ask no I have Weather options off, Have not manually switched. But I can fix it by switching twice but well it simply should not be the case right. Hope you can look into this. Best regards!Automatic Reply Patrick, thanks for the heads up on the menubar icon showing the wrong symbol. We'll get this looked into and will post any update here.Group gets unselected after computer sleepsAdamI have a group of two speakers as my default. When my computer sleeps , the next time audio plays its only out of one speaker and the group as been unselected. I have to manually reselect the group.Automatic Reply Adam, thanks for the heads up on this, we've got it on our radar and will get back to you here if anything comes up as we dig into what's happening with the group after your computer goes to sleep.Cannot move or close the interactive sheetErik Mueller-HarderThe map is very nice, but I cannot see it all because the interactive sheet is blocking its left side; this keeps me from seeing my servers in Singapore, India, and Australia.Automatic Reply Erik, thanks for taking the time to write in about the sheet getting in your way, we're going to look into what's happening there so you can see your full map. We'll post any update here.Domain name suffixes get autocorrected incorrectlyDoren Michaelford.com becomes ford. Com - How do I stop this? I've added .com, but that did nothing. Please help. Thanks!Automatic Reply Doren, thanks for sending this in. We're looking into what's happening with those domain suffixes right now and will post any update here.Volume increasing bug from muteadamFollow up from https://support.theodorehq.com/chorus/bugs/chorus-bug-0001/. When you mute the volume, then hite volume up or down, the mute icons on the app all correctly reset to the playing icon, but you need to hit mute on the keyboard 2 more times to get sound. The desired behavior is from a mute state hitting volume up or down unmutes and increases/decreases the volume.Automatic Reply Adam, we're already looking into this one following up on that earlier report, thanks for the heads up on the behavior with the mute state and volume controls. We'll post an update here once we have something to share.Keyboard muting isn't universalAdamI have a speaker group which containts two monitor speakers as well as the default which is just one monitor speaker. When I mute the audio from the keyboard while using an app that uses the multi-speaker group, it correctly mutes. If I then switch to an app that uses the default audio, a tiny bit of sound leaks through. When I goto the Chorus app, I can see that the default speakers are not actually muted, if I click the speaker icon it will mute. But the keyboard control makes you believe it's muted, even though its not fully muted. Let me know if that's not clear and I can record a video demo.Automatic Reply Adam, we're already digging into what you've described with the keyboard mute and speaker groups, thanks for flagging it. We can see how that would be frustrating when the mute state isn't syncing properly across your different outputs, and we'll post an update here once we've had a proper look.Atlass not running in backgroundGareth MilliganSo the app has permission to run in the background & I have it set to appear in the menubar, however if i close the app to remove it from the dock the whole app closes, no more mentor. Surely the app should be able to run from menubar? not sure if I missed something in settings?Automatic Reply Gareth, we're already looking into the background running behavior you've raised, and we appreciate you flagging it. We can see how frustrating it would be to have the app close completely when you're trying to keep it running from the menubar, so we're investigating what's happening there. We'll post an update here once we know more.LaggyJon WiltonBought and just installed. The app is very laggy. Just clicking on the menu item, there is a 1–3 second delay before the polish button shows. Then clicking on the screen to get back to work has a similar delay. The menu just hangs around before it disappears. This is really annoying. The Sneaky Apps menu is also really slow to scroll, which dissuades me from using it. I am on a Mac Mini M4. Bought through Setapp. Hope you can fix this soon as I like idea of this app, but cannot see myself using it unless it is quick and light. Thanks.Support Team Not to worry, Jon. If you do encounter any issues or problems, please do get back in touch with us and we'll be happy to help.Bug when closing with a crossMacDmitryThe close, minimize, and expand icons are inactive. It's very difficult to detect their active state.Automatic Reply Dmitry, thanks for raising this with us, we can see how unclear feedback on those window controls would be frustrating to work with and we're looking into it now, so we'll post an update here as soon as we have one.Sleep/wake cycle breaks the warmth settingOrdenwhen the device goes to sleep and then wakes back up, unless i move around the warmth toggle, it doesn't auto-restart, which is quite annoying as i tend to forgetAutomatic Reply Orden, thanks for taking the time to write in about what's happening with the warmth setting after your device wakes up, we're looking into it now. We'll post an update here as soon as we have one.This is not working on mac version 26.6.2KrrishThis is not working on mac version 26.6.2Automatic Reply Krrish, thanks for letting us know about what you're experiencing on Mac 26.6.2, we're looking into it now. We'll post an update here as soon as we have more information.High CPU Usage in version 1.0.51ScrivenAfter updating to the latest version 1.0.51, the application is consuming high CPU usage. I've extracted the sample from the activity monitor; how can I send it to the support team for debug?Automatic Reply Scriven, thanks for reporting this and getting us those details from the activity monitor. We're on it and will post an update here as soon as we have more information.Unable to delete from TrashMacKarthikI deleted images from collection. But unable to delete from Trash. Even removing the files doesn't help, as the files are replaced by ghost placeholdersAutomatic Reply Karthik, thanks for letting us know about the trouble with clearing items from Trash, we're looking into what's happening with those ghost placeholders and will post an update here as soon as we know more.bug when adding textMacandreaI added a few text lines and couldn't move further the app froze with a button overlay. I took a pic, if you want it please email me. Can i add all social media/ download vids here? V cool, I believe I own one of your other apps.Automatic Reply Andrea, we're already looking into what's happening with the text overlay freezing and thanks for letting us know about it. We'll post an update here once we've got more information.Helper Not Working ProperlyScrivenOn the About page, the helper status is running. But when I try to disable some background processes on the Sneaky Apps page, it says the helper isn't responding. Clicking the reinstall button doesn't help.Automatic Reply Scriven, we're already digging into the helper responsiveness issue you've sent in and want to thank you for the detailed context around what's happening on the Sneaky Apps page. We'll get an update posted here as soon as we know more.92% CPU time being used by ShinyMark Allen92% CPU time being used by Shiny. My M2Pro MacBook Pro 16GB RAM was more stable after turning Shiny off.Automatic Reply Mark, thanks for sending this in - we're picking up on the CPU usage you're experiencing and getting someone to look into it properly. We'll post an update here as soon as we have something to share.Does not work in Discord appDorenHi, just purchased Charm and already love it! But the app does not seem to be working with Discord in Direct Messages. How do I fix this? I need this badly. Please help. Thank you!Automatic Reply Doren, thanks for the heads up on the Discord direct message issue. We're looking into it right now and will post an update here as soon as we have one.CPu useage highSrinicpu use is 20%+ which is quite high for the purpose of the appAutomatic Reply Srini, we're already digging into what you've flagged about CPU usage and appreciate you sending the note over. We'll post an update here as soon as we have something to share.Really weird handling of the "fix" it chose to do...comapre these.BenOriginal had one minor typo: My apologies, looked at the screenshots too quick nd didn't read your entire message. Fixed barely even makes sense: My apologies, looked at the screenshots too quick: Ned didn't read your entire message.Automatic Reply Ben, we're already taking a look at how the fix is handling that particular text correction and appreciate you sending this in with the comparison. We'll get back to you here once we know more.Auto changes to ManualEbony N.I customized Charm to be auto for all my apps, and when I return, it's back to manual, specifically for Vivaldi Browser. It does change to Fix Selection. Does this mean that Vivaldi is not supported? I use the browser for work.Automatic Reply Ebony, we really appreciate you raising this with us, especially since Vivaldi's integral to your workflow. We're looking into why your auto setting isn't sticking for the browser and will post an update here once we know more.Mac KeynotePieter PretoriusI don't see any correction of mis-spelled words in Keynote and I have to do it manuallySupport Team Pieter - This is how Charm is designed to work in apps like Keynote. Presentation apps handle their text on a custom canvas rather than the standard text fields most apps use, so instead of rewriting live as you type, Charm corrects them with Fix Selection. Just highlight the text you'd like to polish up and press Option-Command-V, and Charm cleans up spelling and grammar in one pass. You can change that shortcut in Charm's Settings if you'd prefer a different one. Give it a try in Keynote and let us know how you get on? Feel free to get in touch if you have any other questions?Can't add an app to exclude.ben SpinkI'm developing in Eclipse and it keeps "fixing" my java code....obviously incorrectly. I Can't add Eclipse to the blocked list, and its not showing up automatically.Support Team Looking into this now, Ben. We'll come back to you shortly with an update.Unexplainable "fixing"...ben SpinkI used option-cmd-v to fix this sentence: "CrushFTP is set to 8GB now. You should be able to safely increase CrushFTP to 12 or 14GB of that 19GB." ...it had no mistakes but I hadn't taken time to proofread it so iw as hitting fix on it regardless. It came up with this much worse version... "CrushFTPi s set to 8GB now. You should be able to safely increaseC rushFTP to 12 or 14GB of that 19GB." ........the fix made it much worse....like maybe it undid all my typos that had gotten fixed as I was typing before? If I then try and "fix" that broken sentence again....it gets even worse and adds more characters in the wrong places.... Really can't understand the logic and how its badly fixing things.Support Team Thanks for the detailed write-up. That kind of specific example is genuinely useful, and it's exactly what the latest update refines. Charm 1.0.55 (out now via Check for Updates) improves how Fix Selection handles text that's already correct. It now leaves your writing exactly as you wrote it, including product and code names like CrushFTP, and only steps in when there's a genuine spelling slip to fix. A sentence that's already clean comes back untouched. If you ever saw Fix Selection adjust the spacing on text that didn't need it, this update resolves that. Update and give it another run, and it should sit quietly now. Thanks again for reporting it so clearly, that's exactly what helps us make Charm better.Typing my PasswordsAndrea JM Von EugenThis is now typing my passwords into LLMS how to stop?Support Team Andrea, I want to reassure you on this directly. Charm does all of its work on your device, nothing you type is ever stored or sent anywhere. The latest update (1.0.51) also makes Charm explicitly skip password fields, so it doesn't read them at all. Your passwords are never seen, kept, or transmitted. Thanks for raising it, it's an important thing to get right.High CPU usageAndrea JM Von EugenNoticing high CPU usage. Please investigate, tySupport Team Andrea, thanks for flagging this. The latest update (1.0.51) significantly reduces how much CPU Charm uses while you type in a browser. To respect your per-site settings, Charm checks which website you're on, and that check is now far lighter and cached, so it no longer keeps the browser working hard in the background. If you noticed your browser feeling heavier with Charm running, this update resolves that. Really appreciate the report.Unable to find way to add note taking appsaga5tyaHi, two of my apps where I need this app is on Bike Outliner and Agenda note taking app; I see apps selected under Customize option but do not see a way to active for these apps. Please guide how to make this possible. Thank you.Support Team Happy to clear this up, and good news: you don't need to add apps at all. Charm works in every app automatically, so it's already active in Bike Outliner and Agenda. The list under Customize → Apps only shows apps where Charm has switched to Fix Selection mode; any app not in that list is getting full live correction by default. So a few things to check for those apps: Make sure both permissions are on: System Settings → Privacy & Security → Accessibility and Input Monitoring, with Charm enabled in each. Look in Customize → Apps: if Bike Outliner, Agenda, or Mail appear there set to Fix Selection, that's why live correction isn't firing, you can switch them back to Automatic. One thing worth knowing: some note-taking apps use their own custom text editors, which can limit live, as-you-type correction. For those, the reliable approach that works almost everywhere is Fix Selection: select the text and press Option + Command + V, and Charm cleans it up in place. Apple Mail is supported, so if it's not working there, it's almost always the permissions above. If you can tell me what happens when you type in Bike Outliner or Agenda (nothing at all, or partial corrections?), I'll dig into those specific apps for you.Conflicting inside Canary Mail editoraga5tyaThe selection keeps overriding my flow of typing and disabling both emoji and prediction is the only way to use the editor. Sharing the reference and logs.https://focusee.imobie.com/share/c8c1a5e4ae81404caf6dc2ad0ef4c5b3 Logs: Charm Diagnostics Report ======================== App: Charm v1.0.49 (1021) macOS: Version 26.5.1 (Build 25F80) Entries: 9 ======================== [2026-06-27T07:59:21.343Z] [WARNING] [CorrectionQueue] applyCorrection entered for Manual-Mode app io.canarymail.mac source=emoji isWebArea=true [2026-06-27T07:59:21.654Z] [WARNING] [TextMonitor] Web area selection mismatch in io.canarymail.mac: empty (AX result=-25212) - aborting replacement [2026-06-27T07:59:21.654Z] [WARNING] [ConflictTracker] Failure in io.canarymail.mac: web-area selection mismatch (empty (AX result=-25212)) (consecutive=13) [2026-06-27T07:59:26.801Z] [WARNING] [CorrectionQueue] applyCorrection entered for Manual-Mode app io.canarymail.mac source=emoji isWebArea=true [2026-06-27T07:59:27.097Z] [WARNING] [TextMonitor] Web area selection mismatch in io.canarymail.mac: empty (AX result=-25212) - aborting replacement [2026-06-27T07:59:27.097Z] [WARNING] [ConflictTracker] Failure in io.canarymail.mac: web-area selection mismatch (empty (AX result=-25212)) (consecutive=14) [2026-06-27T07:59:33.553Z] [WARNING] [CorrectionQueue] applyCorrection entered for Manual-Mode app io.canarymail.mac source=emoji isWebArea=true [2026-06-27T07:59:33.854Z] [WARNING] [TextMonitor] Web area selection mismatch in io.canarymail.mac: empty (AX result=-25212) - aborting replacement [2026-06-27T07:59:33.854Z] [WARNING] [ConflictTracker] Failure in io.canarymail.mac: web-area selection mismatch (empty (AX result=-25212)) (consecutive=15)Support Team Thanks for the logs, really useful for understanding the behaviour. The latest update improves how Charm adapts to apps with non-standard editors like Canary Mail's. The technical detail: some editors (Canary Mail among them) don't expose their text selection through macOS's accessibility layer in the way Charm uses for inline edits. Charm now detects that automatically and gracefully steps back in those specific apps, so it stays out of your way, while keeping Fix Selection available and leaving word prediction fully on. You get a clean typing experience there without having to adjust anything yourself. Open Charm and Check for Updates for 1.0.50, and let me know how Canary Mail feels now.Prediction/typing overlapChris LeCI've purchased Charm, but I am getting conflicting prediction results that depend on my typing speed. If I type slowly, fine. If I type quickly, fine. With a medium typing speed, I sometimes get the wrong word. Here is an example of medium typing. It's a bit hit-or-miss, but it does depend on typing speed. Typed 'charm' becomes 'chanm'.| What I type | What I see. Charm prediction in [ ] || ----------- | ----------------------------------- || c | c || h | ch || a | cha[nge] || r | chan[ger] || m | chanm |What I believe is happening is that Charm is suggesting a word, highlighting it (but missing the 'n' and ignoring the typed 'r'). I've tried recording this, but my software does not capture a-z key presses.The word 'speed' can become 'specd' (from the suggestion of 'spe[cial]').The word 'spoke' can become 'spore' (from the suggestion of 'spo[rts]'Support Team Chris, great write-up, that table is exactly the kind of detail that helps. The latest update refines how word prediction behaves at speed. Technically: when Charm predicts, it inserts the suggested completion and then highlights it so your next keystroke replaces it. We've tightened that sequence so the insertion and the highlight now happen as a single ordered step, which keeps everything perfectly in step no matter how quickly you type or how you pause and resume. The result is notably crisper prediction at medium and fast speeds. Open Charm and Check for Updates for 1.0.50. If you come across anything else worth refining, please do let me know.