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Docket

Self-Hosted Agentic Support Center
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Changelog

v1.0.12Sep 15

The Panel Header Opens Your Support Centre

Tap the top of the support panel to open your product's support centre overview.

  • The product icon, name and Support Centre label at the top of the feedback widget now open your product's overview page, in a new tab
  • The header looks exactly as it did, so nothing on your page changes, and the name deepens slightly when hovered
  • Keyboard users get a focus ring on the header, in the widget's own style
v1.0.11Sep 14

A Credit That Leads Somewhere

The Powered by Docket credit at the bottom of the feedback widget now links to the Docket website.

  • Anyone curious about the panel on your site can click through and find out where it came from
  • The credit looks exactly as it did, deepens slightly on hover, and opens in a new tab so nobody leaves your page
v1.0.10Sep 14

A Sharper Widget In Your Product's Colour

The feedback widget looks more at home on your site, with crisper text, your own colour from the first frame and clearer roadmap stages.

  • Text throughout the feedback panel is crisper and sharper on a Mac
  • The feedback button shows your product's own colour from the moment the page loads
  • Each roadmap stage has its own icon, so In Progress, Planned and Under Consideration are clear at a glance
v1.0.9Aug 28

Refined Typography In The Widget

Every control in the feedback panel now sits at its intended size alongside your own site's typeface.

  • Refined the widget's typography so headings, labels, fields and buttons each keep their own size and weight while inheriting your typeface
v1.0.8Aug 28

Your Mark On The Panel Itself

A cleaner panel that carries your product's mark directly.

  • Your product's mark sits on the panel itself rather than on a tinted tile
  • Your site's typeface now reaches every control in the panel, including buttons and fields
v1.0.7Aug 28

The Widget Follows Your Site's Theme

Light or dark, the widget now matches whatever your site is showing.

  • The panel follows your own site's light and dark setting rather than the visitor's computer
  • It switches the moment somebody uses your theme toggle, with no reload
  • Your product's dark icon variant follows the same setting
v1.0.6Aug 28

The Widget Takes Your Typeface And Icon

The feedback widget now looks like part of your own site rather than a visitor on it.

  • The panel uses your site's typeface throughout
  • Your product's icon sits in the panel in place of a letter, with a light and a dark variant to suit either look
  • The widget's content file is served with the header browsers need to read it from your own domain
v1.0.5Aug 28

A Steadier Digest

The daily digest runs more smoothly on every schedule.

  • Improved reliability of the digest job, so each run completes cleanly and on time
  • Setup checks now catch a workflow that would not run before it reaches your repository
v1.0.4Aug 28

Every Provider Ready To Write And Send

Every AI and email service Docket supports now runs its jobs the moment you add its key, and the four scheduled workflows have their own guide.

  • Grok, OpenRouter and DeepSeek write first replies alongside Anthropic and OpenAI, chosen in config.js
  • Postmark, SendGrid, Brevo and Mailgun send alongside Resend, with the same one-line setting
  • A workflow you delete stays deleted: updates leave it out and say so in the pull request
  • docs/workflows.md explains what each of the four jobs does, when it runs, and how to change or add one
v1.0.3Aug 27

One Tap To Any Section, And Another Place To Host

Moving around the board on a phone is now a single tap, and Deno Deploy joins the list of places Docket runs.

  • On a phone, every section sits in a row above the board, so going from Bugs to Features is one tap rather than two through the drawer
  • The status filter softens its edge to show which way it scrolls, so nothing sits off screen unannounced
  • Deno Deploy joins Vercel, Netlify and Cloudflare, serving your site and both endpoints from a single entry point
  • Setup now offers the three ways customers reach you from your own site: the feedback widget, the quick menu and the callout card, including the one setting the widget needs before it can accept a post
v1.0.2Aug 18

Your Choice Of Email, And A Daily Digest

Send your board's email through whichever service you already use, and hear about activity once a day instead of once an event.

  • Choose your email provider in config.js: Resend, Postmark, SendGrid or Mailgun
  • A new digest sends one email describing everything that happened on your board, daily or hourly, in your own timezone
  • The digest is off by default, and quiet days send nothing at all
v1.0.1Aug 17

Calmer Colour And Steadier Tests

The board now carries a vivid brand colour as calmly as a muted one, and the setup guidance is clearer throughout.

  • The ambient frame tint adapts to your accent, so a bright brand colour sits as gently on the page as a soft one
  • The engine test suite reads its own example board rather than your settings, giving the same answer on every install
  • Clearer setup and update instructions
v1.0.0Aug 17

Docket Arrives

Your own support centre, on your own domain, built from a folder of Markdown files in your own repository. No database, no dashboard, no account with us.

  • Bug reports and feature requests, with voting and no sign-up for the people posting
  • A public roadmap, a changelog, an FAQ and testimonials, all on one board
  • Unlimited products on every edition, including the free one
  • Your brand colour and your own domain, with nothing of ours on the page
  • Set up by your own coding agent in about ten minutes